FOCUS ON YOUR PATIENTS
Healthcare Practice Support
ACG is dedicated to helping all types of healthcare professionals focus on their patients instead of drowning in paperwork and management headaches.
​
ACG offers consulting services to Owners/Managing Doctors in a wide array of areas to grow and improve their practices. Additionally, ACG can act as a business partner and perform all back-office practice functions. Both options afford you an opportunity to be more efficient, more profitable, work fewer hours and be relieved of the mundane tasks despised by most doctors!
Examples of the types of practices we support:
-
General Practitioners
-
All Medical Specialists
-
General Dentists
-
All Dental Specialists
-
Vision Centers
-
Urgent Care Centers
-
Women's Health Centers
-
Imaging Centers
-
Physical Therapy Centers
-
Community Clinics
-
Veterinarians
​
OPERATIONS SUPPORT
KEEPÂ THE INFRASTRUCTURE HUMMING
One of the most valuable aspects of the services ACG offers to healthcare practices is the great efforts we put into helping you identify what works, what doesn't and how to move from historical performance toward meeting your specific goals and objectives, whether it be higher revenues, more patients, more locations, etc. Our Operations Support team offers value in the following challenging areas:
​​
-
Insurance Verification & Claims Pursuit
-
Fee Negotiation with Insurance Carriers
-
Credentialing Management
-
Coding & Compliance
-
​Inbound / Outbound Call Centers - Appointment Confirmations, Elimination of Schedule Gaps & Reduction of NO SHOWS
-
​Real Estate Purchase / Lease Negotiations
-
​Site Selection​
-
Facilities Management​
-
IT / Systems​
-
Key Performance Indicators Analysis & Coaching
TRAINING & DEVELOPMENT
GROWING YOUR TEAM
Through a combination of onsite training, seminars & conferences, online resources and other tools, ACG's Training & Development team provides opportunities for growth and improvement in many areas including:
​
-
Communications​
-
Teamwork​
-
Leadership Development​
-
Cross-Training​
-
Position-Specific Training​
-
Patient Experience Training​
-
Clinical Training​
-
Case Acceptance​​
-
Growing & Expanding Your Practice​​
-
Conflict Resolution
MARKETING & BRANDING
BECOMING VISIBLE TO THE WORLD
Perhaps nothing is more critical to a successful healthcare practice than a steady and increasing flow of new patients combined with high retention of existing ones. ACG is well-prepared to equip you with the following tools to fulfill those goals:
​​
-
Branding Consultation & Design​
-
Website Development, Hosting & Maintenance​
-
Online Marketing​
-
Social Media​
-
Search Engine Optimization​
-
Online Reputation Management​
-
Patient Retention Tools​
-
Direct Mail Campaigns​​
-
Video & Photography​
-
Graphic Design​
-
Analytics & ROI Analysis
CONSULTING SERVICES
TAP OUR EXPERTISE
Regardless of the challenge you're currently facing in your practice, ACG has experts at the ready to offer you assistance. Contact us for an initial consultation to learn more.
​​
FINANCE AND ACCOUNTING
MONITOR YOUR PRACTICE
A productive doctor can't focus on patients while worried about how the practice is doing, whether bills are paid, whether insurance claims have been filed or paid, etc. ACG's financial experts can efficiently perform the following critical services:
​​
-
Purchasing - Significant savings on lab services, supplies, equipment & technology by leveraging our purchasing power with global suppliers​
-
Ordering & Inventory Management​
-
Accounting​
-
Accounts Receivable & Collections​
-
In-house Payment Plans​
-
Financial Reporting​​
-
Merchant Services​
-
Financing for Practice Start-Ups, Acquisitions, Equipment & Working Capital​
-
Dental & Medical Coding & Billing​​
-
Better Expense Control & Monitoring​
-
Forecasting​​
-
Key Performance Indicators Analysis & Coaching​​
-
Cash Flow & ROI Analysis​
-
Peer Practice Comparisons
HUMAN RESOURCES
LEADING WITHIN THE LAW
ACG's HR Professionals have the necessary knowledge and experience to ensure your practice operates legally, efficiently and with an empowering working atmosphere by offering you the following HR services:
​
-
Compliance with HR Laws & Regulations​
-
Payroll & Benefits​
-
Automated Online Time Tracking​
-
Compensation Plans & Competitive Analysis​
-
Retention Programs​
-
On-boarding of Employees​
-
Temporary Staffing​
-
Risk Management