top of page

ACG Strategic Insights

Strategic Intelligence That Drives Results

Series Blog #8: When Your Competitor Goes All-In on AI - Competitive Positioning Through Strategic Timing

  • Writer: Jerry Justice
    Jerry Justice
  • Nov 19
  • 7 min read
Full color split-screen photo image showing two chess boards - one with pieces knocked over (rushed moves) on the left and one with a strategic position (thoughtful planning) on the right.

This is the eighth blog in The Executive's AI Playbook series. We've examined AI fundamentals, hidden costs, trust challenges, talent strategies, governance frameworks, and CEO risks. Now we confront the question rising across boardrooms - what do you do when your competitor makes their move first?


Competitive positioning shaped during accelerated change often determines industry standing for years to come.


Reading the Signal Behind a Competitor's Move


You're in a quarterly review when someone mentions it. Your primary competitor just announced a major AI initiative. They're scaling. The room goes quiet.


When a competitor moves swiftly into AI, the meaning lies underneath the headline. Every organization faces pressures - cost constraints, talent shortages, investor expectations. Not every move signals genuine readiness.


Some announcements shape perception. Others represent genuine shifts supported by talent, budget, and execution planning. Misread these signals and you'll either sprint when measured steps work better or pause when urgency matters.


Weak Signals vs. Strong Signals


Small AI projects, innovation PR campaigns, or single AI hires indicate exploration, not commitment.


Partnerships with major tech firms, AI-driven core process changes, or significant training programs signal serious testing.


Mass customer-facing deployment, AI-based product pricing, executive compensation tied to AI metrics, or major acquisitions signal they're all-in.


The challenge isn't just reading signals but assessing market readiness. Early AI adopters in conservative sectors like banking may gain little if customers are risk-averse. In e-commerce or media, competitor moves rapidly shift expectations.


The First-Mover Dilemma


Stanford found 78% of organizations now use AI in at least one function, up from 55% in 2023. But being first and being effective aren't the same.


First-movers capture mindshare, define standards, lock in talent. PwC's 2025 Global AI Jobs Barometer found that industries most exposed to AI had three times higher growth in revenue per employee compared to less AI-ready sectors.


Yet they pay premium prices for immature technology, waste resources on failed experiments, navigate uncharted regulation.


Honeywell's survey found 85% of retail executives developed AI capabilities. However, quality varies wildly.


Ursula von der Leyen, President of the European Commission at Davos 2024: "First movers will be rewarded, and the global race is already on without any question." She emphasized responsible implementation enhancing human capabilities.


Being second or third means mature platforms, experienced talent, established practices.


Fast-followers observe pioneer paths, enter with refined technology, often pay less. The risk? First-movers may build data moats making games unwinnable.


What the Numbers Show


McKinsey found 39% attribute EBIT impact to AI, but most report less than 5% of EBIT comes from AI. Lots of deployment, far less value capture. While 23% scale agentic AI, 39% still experiment. Know which category competitors occupy.


According to research by the Boston Consulting Group (BCG), mature AI adopters expect three times the ROI of those with little adoption. Maturity beats timing.


Retail's Reality Check


Retail moved early and hard. Adobe reported 1,950% year-over-year increase in retail site traffic from AI chat interactions during 2024 Cyber Monday.


Numbers don't show everything. Some retailers deployed chatbots that frustrated customers. Others damaged brand trust with dynamic pricing. Some reduced conversion with recommendation engines.


Winners weren't first. They were thoughtful. Research shows retailers implementing AI-powered inventory forecasting saw 15-24% reductions in stockouts and 20% reductions in excess inventory carrying costs. Studies indicate AI-driven systems can improve retail conversions by up to 15%. These results came from mature, refined implementations that learned from early adopter mistakes.


Walmart's AI-driven inventory management demonstrates smart adoption. Walmart has achieved significant, measurable improvements, including reduced stockouts (up to 25%), lower inventory holding costs (up to 25%), and improved forecast accuracy. One system for managing overstocks has saved over $55 million. Some sources indicate a 25% increase in worker productivity through the implementation of systems like the FAST Unloader, which automates sorting and prioritization of inventory, allowing associates to focus on higher-value tasks. The key? Walmart didn't rush to be first. They built robust data infrastructure, then deployed AI when it could deliver measurable results.


Laggards who waited lost data assets. The timing challenge moved faster than decision cycles, creating a drag on competitive positioning that raised acquisition costs and compressed margins.


Manufacturing's Measured Approach


Manufacturing's caution is paying off. Eaton partnered with aPriori to integrate generative AI into design processes - not first, but when technology could solve specific problems around shortening product design lifecycles. BMW reported 60% fewer vehicle defects through AI quality control, cutting implementation time by two-thirds. GE Aviation (now GE Aerospace) used machine learning on IoT sensor data to predict component failures before they happened. This predictive maintenance application didn't require being first. It required being thorough.


Early adopters in predictive maintenance and quality analytics reported double-digit uptime improvements. Others piloted strategic AI adjustments to workflow sequencing, improving throughput without large capital commitments. These measured steps created cumulative advantage.


Plants that waited for cost reductions or plug-and-play simplicity fell behind in productivity and workforce capability. Early adopters captured talent and learned from operational feedback before competitors entered.


The pattern is clear. Companies that built proper data infrastructure, trained models on quality datasets, and integrated AI into existing workflows saw better results than those who rushed.


Making the Timing Call With Incomplete Information


You'll never have perfect information or complete clarity. You must decide anyway.

Timing decisions typically happen with 60% of information. Waiting for perfect clarity chooses laggard status.


Ajay Banga, President of the World Bank Group, captured this: "The role of a leader is not to eliminate uncertainty, but to increase clarity in the face of it. The best executives create a plan that works with incomplete information by building optionality into every stage."


Be honest. Without data infrastructure, you're not ready to scale. Without expertise, hires won't catch you up. If culture resists change, rushing fails.


Alex Duerloo, BCG X partner, notes that "The mistake executives sometimes make is to say, 'I have the technology, I have the tools.' But access is only the starting point of a much longer journey." This matters because it shifts the competitive question from "Are we behind?" to "Are we building the foundation to move effectively?"


Consider your specific market dynamics before choosing your path. In fast-moving consumer sectors, delay means lost market share. In regulated industries, moving carefully protects you from compliance risks. In complex B2B environments, customers may actually prefer proven solutions over cutting-edge experiments.


Look for areas where being second helps you move better, not just faster. Customer service chatbots? The technology has matured enough that you can skip the awkward early implementations. Demand forecasting? There are now proven frameworks that early movers developed through trial and error. Process automation? Best practices exist that didn't three years ago.


Three Strategic Options


Parallel Track: Launch small-scale, high-ROI AI projects immediately. Build competency without betting everything. Monitor competitor progress. Prepare to scale when signals strengthen.


Data-First Defense: Standardize and clean organizational data. Make infrastructure AI-ready now. Reduce deployment time later.


Talent Blitz: If competitors moved on talent, respond aggressively. Secure personnel or partnerships. AI remains gated by human expertise.


Balancing Costs Against Strategic Delay


A competitor's AI leap may prompt anxiety. Yet rushed responses bring risks. Investment without guardrails strains budgets, disrupts teams, dilutes focus.


Premature adoption means overbuilt infrastructure, workforce displacement without plans, inflexible vendor commitments, models trained on poor data.


Waiting too long erodes relationships, lets competitors redefine value, pushes talent elsewhere, eliminates differentiation.


Develop scalable roadmaps tied to mission and positioning. Build capability, not chase headlines.


What Action Looks Like


Stop panicking. Panic drives bad decisions.


Assess readiness. Clean data? Right talent? Adequate infrastructure? Fix those first.


Pick battles. Find two or three high-value areas. Go deep.


Build for the long game. Rita Gunther McGrath's research, primarily detailed in her book The End of Competitive Advantage, shows advantage comes from capturing opportunities quickly, exploiting decisively, moving on before exhaustion.


The marathon just started. Remember, most see less than 5% EBIT impact from AI.


Benjamin E. Mays: "The tragedy of life is often not in our failure, but rather in our complacency; not in our doing too much, but rather in our doing too little; not in our living above our ability, but rather in our living below our capacities."


Build capabilities to compete over years.


Strengthening Competitive Positioning


When competitors go all-in, ask whether you're building to win long-term.


Investing in data infrastructure? Developing expertise? Creating cultural conditions for adoption? Building partnerships that matter in three years?


Matthew Kropp, BCG X CTO: "In five years, competitors won't be companies adapting AI to fit their needs—they'll be companies built AI-first from the ground up." Not who implemented first, but who integrated deepest.


Bain Capital reports early adopters (those investing before 2026) will control 73% of the $164 billion retail AI market by 2030. Those advantages come from sustained commitment and effective execution, not from being six months ahead on the implementation timeline.


Competitive positioning strengthens when leaders choose timing guided by purpose, not fear. Build capabilities anchored in mission. Approach workforce readiness as strategic asset. Treat learning cycles as competitive advantage.


Being behind on press releases doesn't mean being behind on what drives advantage. Move with purpose. Move with intelligence. Move with your eyes on the horizon, not on your competitor's latest announcement.


That's how you win when you're not first.


Looking Ahead


Our next article tackles a challenge emerging faster than most executives expected - the authenticity crisis. When AI-generated content saturates every channel, how do you maintain brand differentiation? When everything feels fake, does human touch become a premium feature or a competitive necessity? We'll examine real examples from retail, professional services, and finance that show what happens when trust becomes your most valuable asset.


Join us for this timely discussion on making authenticity your primary differentiator in an AI-saturated world.


Partner With ACG

If your leadership team faces competitive AI response dilemmas and requires tailored strategic timing assessment, schedule a confidential consultation. Aspirations Consulting Group provides expert guidance on strategic planning and competitive response. Visit https://www.aspirations-group.com to discuss your specific needs.


Stay Connected

Subscribe to our complimentary ACG Strategic Insights, published weekdays and reaching 9.8 million+ leaders worldwide. Cut through noise and get actionable wisdom at https://www.aspirations-group.com/subscription.

Comments


©2025 BY ASPIRATIONS CONSULTING GROUP, LLC.  ALL RIGHTS RESERVED.

bottom of page